Superior Customer Service
CMA is recognized by our customers as providing superior customer service in terms of responsiveness and on time delivery.
CMA is recognized by our customers as providing superior customer service in terms of responsiveness and on time delivery. We have been formally recognized by many of our customers for our on-time delivery performance across all the industries we serve. Whether you need a control cable, mechanical cable (push or push-pull), conductive cable (wiring harness or lead), custom cable assembly or an electro-mechanical product, we know it’s important to receive your product when you need it, not when a supplier can get it to you.
Our experienced and professional team focuses on the details required to provide superior and unmatched customer service. Each CMA customer is assigned a Customer Service professional who provides personalized service and serves as your representative with our Company. They monitor all customer requests including product shipments, sample requests, new quotes and general information. They are seasoned cable manufacturing professionals who can handle your requests in any manner you choose to communicate whether by EDI, email, fax or phone.
It is their experience and dedication that has resulted in CMA being recognized by many of our customers as one of their most valuable suppliers.
To contact Customer Service, please email Rhonda Felgenhauer, Customer Service Manager, or call our toll-free number: (800) 586-8404. They will be glad to assist you with your request for samples, prototypes, literature, design guides, training program or quotes.